Data Entry Specialist
Berks and Beyond is looking for an Data Entry Specialist for the Reading PA area. A Data Entry Specialist serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.
Data Entry Specialist Primary Duties & Responsibilities:
Properly processes customers orders; troubleshoots orders and resolves discrepancies as needed.
Properly utilizes warehouse management system and maintains appropriate documentation.
Coordinate and update warehouse employees regarding new and modified customer orders.
Review shipping and receiving reports to ensure accurate and on-time deliveries.
Provides exceptional customer service to incoming callers, customers and carriers.
Proactively communicates with customers, employees and the management team to ensure necessary requirements are met.
Processes, audits and files various documentation.
Performs various office support activities.
Regular and consistent attendance and punctuality are job requirements.
The ability to get along with others and non-violence is a job requirement to consistently promote a positive team environment.
Assist other employees in the performance of their assigned duties when necessary.
As an Office Services Specialist, you must have excellent leadership skills and the ability to build teams and train staff. Qualified candidates have excellent interpersonal communication, leadership and customer service skills. You must be able to make quick decisions, solve problems, prioritize assignments and direct the workforce in an ever-changing, warehouse environment. You must have a "can-do" and "make-it-happen" attitude with the ability to persevere and take initiative to ensure top performance, quality and service.
Other requirements of the Data Entry Specialist include:
High School Diploma or equivalent preferred
One year of customer service experience preferred.
Experience maintaining daily paperwork
Excellent interpersonal and communication skills
Monday Friday 8am to 5pm
926 Penn Ave.
Wyomissing, PA 19610
Online Applications at www.Berksandbeyond.Com
Email resumes to: reading@berksandbeyond.Com